Questions worth answering before you buy, not after.

No. Every package states its scope and price in full — add it to your cart and check out directly. Our contact page exists for genuinely bespoke scopes, not as a required first step.

It’s written down twice — on the service page and again at checkout — before you pay. Anything outside that stated scope is quoted separately and approved by you before it’s added to anything.

A single campaign email, from €240 — the smallest real unit of any service on this site, and a low-risk way to see how the process runs before committing to a larger package.

Yes — add each to your cart; quantities and multiple packages are handled the same way any cart handles them.

After each draft, you send feedback against the original brief; we revise based on that feedback. Two rounds are included in every package, stated on the service page and at checkout — not a goodwill favour.

If the brief was clear and complete and the draft still misses it, the next round is on us. If the brief itself changes significantly between rounds, that’s scope creep, not a miss — and it’s quoted as an addition.

Yes, but it’s quoted separately and explicitly, before we do it — never silently bundled in or added to the invoice afterward.

As stated on each package. The clock starts once the brief is confirmed and pauses while we’re waiting on your answers or feedback.

You do — on full payment, the final delivered copy is yours, stated plainly in the Terms of Service.

No — not to generate the draft you’re paying for. AI tools may assist with research shortcuts, brainstorming variations, or a grammar pass; every sentence is written, structured and edited by a human copywriter who is accountable for it.

The delivered copy is yours; we don’t publish it as our own or reuse your specific language elsewhere. General techniques and structures aren’t proprietary to any one client.

EUR — the transaction currency. PLN is shown as an indicative reference price only.

No — it’s optional. It only matters if you’re an EU business outside Poland eligible for reverse-charge VAT.

No — every English page on this site is written in English first, by a native English writer, the same way every Polish page is written in Polish first. Neither is a translation of the other.

Yes — tell us at checkout (working-language field), and the assigned writer works natively in Polish.

No — each language edition is written from scratch by a writer working natively in it, so it’s scoped and priced as its own project rather than a translation add-on.